Tuesday, August 20, 2013

Review Round-Up -- August, 2013


Since completing our renovations over the summer, we were so excited to check out the latest TripAdvisor reviews to see what everyone thought of our brand new suites!

Thank you so much to everyone who took the time to leave a review. It's a great way for us to measure customer satisfaction and work to make your guest experience as enjoyable as we can.

Here are some of the latest TripAdvisor reviews that were left for the Embassy Suites St. Paul - Downtown. We wanted to share them as a way of acknowledging and thanking guests for both their patronage as well as for taking the time to follow up with a recommendation for their fellow travelers.



Embassy Suites St. Paul - Downtown
"Great Improvement" 
Reviewed August 18, 2013
I have used this hotel since the 80s, stopped using it two years ago because it was so dated. Having a difficult time booking a room I decided to go back to old faithful. Lobby the same, up to the room and did a double take, brand new! Excellent staff, nice clean rooms that are up to date, all that's left is the lobby. Nice place to stay.

"great stay" 
Reviewed August 18, 2013
great stay friendly service- will use again. Evening welcoming snacks and drinks great, breakfast was very good, will defiantly stay again if in the St Paul area. Shuttle service to Irish fest was fantastic, employees very friendly and helpful, room was up to date and clean. Work out room had plenty of equipment to use, with monitors on every machine, provided earphones.

"Free drinks & full breakfast"
Reviewed August 18, 2013
It was a great stay and I really enjoyed the updated rooms!! I am going to come back for the free drinks and full cooked to order breakfast it really saved us money! The front desk and restaurant staff were really nice and made us feel welcome.

“Great location, spacious room.”
Reviewed August 9, 2013
GREAT COCKTAIL, COMPLEMENTARY BREAKFAST, need to pay for parking, internet, great for business travelers families etc. This location is very central in St paul. Nice atrium with several ducks, very helful and friendly staff. you can park in the adjacent lot for a couple of bucks on honor system. Hilton gold member and above get complementary internet.

"Updated Rooms"
Reviewed August 8, 2013
My last trip to the Embassy Suites in St. Paul was a pleasant surprise. The guest rooms had been updated to a modern look. The furnishings are all new and everything looks current. The breakfast was delicious as usual and the shuttle drivers are friendly and helpful.

“Stay was great! Remodel definitely worth it!”
Reviewed August 8, 2013
I was pleased with my stay at the Embassy Suites in St. Paul. The only thing that could have been better was complimentary wi-fi. The room was great, spacious, had a nice window seat with windows that open and a balcony outside of the bedroom. The service was awesome and the omelet to order was fantastic!

"Great Hospitality"
Reviewed August 5, 2013
The staff could not do enough for us. The breakfast was cooked to order abundant and fresh. The Manager's reception in the evening was terrific not just wine and cheese bu cocktails made to order. They even have a little business center. If you are headed to StPaul or Minneapolis this is a great place to stay.

"Embassy Suites St. Paul"
Reviewed August 2, 2013
Very good hotel for the family. Was upgrade to a bigger room for 5 dollar per night and that really helped. Hilton is a safe bet if you want clean, safe and good service. Also had a happy hour with free beer, wine and snacks that was nice.

“Free Breakfast is great”
Reviewed July 29, 2013
The great free breakfast here makes up for the taxi fare to local attractions. The interior courtyard layout is nice & creates a relaxed protected atmosphere. Cork's Pub is convenient & has great food.

“Great Stay at the Embassy Suites (newly renovated rooms!)”
Reviewed July 24, 2013
My husband and I made this hotel our home away from home for that last several days due to our A/C at home being on the fritz in the middle of a heat wave! This hotel was great!! Lovely, brand new rooms in tasteful shades of restful gray tones - it was very relaxing and spotlessly clean!! Comfortable bed, extremely quiet. Nice front desk staff. And great desserts in the restaurant! We would stay again in a heart beat!!


So, a hearty thank you to all of our wonderful guests who go the extra mile to leave us a review. We just love hearing about everyone's experiences while in-town and on-property, so keep up the good work!

If you haven't yet left a review after staying with us, we sincerely encourage you to hop online, head over to TripAdvisor.com and let us know what you thought of your meal, your room, your omelet, your whole experience!




No comments:

Post a Comment