Tuesday, May 21, 2013

Review Round-Up - May 2013


We were so tickled pink today by the latest TripAdvisor reviews. Thank you so much to everyone who took the time to leave a review for us! It's a great way for us to measure customer satisfaction and work to make your guest experience as enjoyable as we can.

Here are the latest TripAdvisor reviews that were left for the Embassy Suites St. Paul - Downtown. We wanted to share them as a way of acknowledging and thanking guests for both their patronage as well as for taking the time to follow up with a recommendation for their fellow travelers.




“New rooms, good location”
Reviewed May 20, 2013
This was a wonderful hotel near capital with accessibility to highways. It was in process of remodeling. I was fortunate to get one of the newly decorated rooms. My room had a great view and was beautiful. Staff was friendly and helpful. Parking was a bit difficult at times, small lot. Overall experience was good and I would stay again here.

“good location and good value in downtown st. paul”
Reviewed May 20, 2013
other than somewhat dated furnishings and noise in the rooms that overlook the parking lot i cannot say anything bad about this hotel. the service was excellent, location was great, good free breakfast and internet, good manager's reception every night, well located in a quiet street, fast room service. would recommend.

“Business Trip”
Reviewed May 6, 2013
Updating the hotel rooms- and I thought the rooms were great before the remodel- gorgeous rooms- very modern and the beds are amazing-- the staff are so nice!!! I stay every month for work and I look forward to returning each month!

So, a hearty thank you to all of our wonderful guests who go the extra mile to leave us a review. We just love hearing about everyone's experiences while in-town and on-property, so keep up the good work!

If you haven't yet left a review after staying with us, we sincerely encourage you to hop online, head over to TripAdvisor.com and let us know what you thought of your meal, your room, your omelet, your whole experience!

For your upcoming stay, please also note that our suite renovations are winding down, and all suites that guests are staying in will be the brand new, renovated suites as of tomorrow, May 22, 2013. 


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