Showing posts with label Review. Show all posts
Showing posts with label Review. Show all posts

Tuesday, August 20, 2013

Review Round-Up -- August, 2013


Since completing our renovations over the summer, we were so excited to check out the latest TripAdvisor reviews to see what everyone thought of our brand new suites!

Thank you so much to everyone who took the time to leave a review. It's a great way for us to measure customer satisfaction and work to make your guest experience as enjoyable as we can.

Here are some of the latest TripAdvisor reviews that were left for the Embassy Suites St. Paul - Downtown. We wanted to share them as a way of acknowledging and thanking guests for both their patronage as well as for taking the time to follow up with a recommendation for their fellow travelers.



Embassy Suites St. Paul - Downtown
"Great Improvement" 
Reviewed August 18, 2013
I have used this hotel since the 80s, stopped using it two years ago because it was so dated. Having a difficult time booking a room I decided to go back to old faithful. Lobby the same, up to the room and did a double take, brand new! Excellent staff, nice clean rooms that are up to date, all that's left is the lobby. Nice place to stay.

"great stay" 
Reviewed August 18, 2013
great stay friendly service- will use again. Evening welcoming snacks and drinks great, breakfast was very good, will defiantly stay again if in the St Paul area. Shuttle service to Irish fest was fantastic, employees very friendly and helpful, room was up to date and clean. Work out room had plenty of equipment to use, with monitors on every machine, provided earphones.

"Free drinks & full breakfast"
Reviewed August 18, 2013
It was a great stay and I really enjoyed the updated rooms!! I am going to come back for the free drinks and full cooked to order breakfast it really saved us money! The front desk and restaurant staff were really nice and made us feel welcome.

“Great location, spacious room.”
Reviewed August 9, 2013
GREAT COCKTAIL, COMPLEMENTARY BREAKFAST, need to pay for parking, internet, great for business travelers families etc. This location is very central in St paul. Nice atrium with several ducks, very helful and friendly staff. you can park in the adjacent lot for a couple of bucks on honor system. Hilton gold member and above get complementary internet.

"Updated Rooms"
Reviewed August 8, 2013
My last trip to the Embassy Suites in St. Paul was a pleasant surprise. The guest rooms had been updated to a modern look. The furnishings are all new and everything looks current. The breakfast was delicious as usual and the shuttle drivers are friendly and helpful.

“Stay was great! Remodel definitely worth it!”
Reviewed August 8, 2013
I was pleased with my stay at the Embassy Suites in St. Paul. The only thing that could have been better was complimentary wi-fi. The room was great, spacious, had a nice window seat with windows that open and a balcony outside of the bedroom. The service was awesome and the omelet to order was fantastic!

"Great Hospitality"
Reviewed August 5, 2013
The staff could not do enough for us. The breakfast was cooked to order abundant and fresh. The Manager's reception in the evening was terrific not just wine and cheese bu cocktails made to order. They even have a little business center. If you are headed to StPaul or Minneapolis this is a great place to stay.

"Embassy Suites St. Paul"
Reviewed August 2, 2013
Very good hotel for the family. Was upgrade to a bigger room for 5 dollar per night and that really helped. Hilton is a safe bet if you want clean, safe and good service. Also had a happy hour with free beer, wine and snacks that was nice.

“Free Breakfast is great”
Reviewed July 29, 2013
The great free breakfast here makes up for the taxi fare to local attractions. The interior courtyard layout is nice & creates a relaxed protected atmosphere. Cork's Pub is convenient & has great food.

“Great Stay at the Embassy Suites (newly renovated rooms!)”
Reviewed July 24, 2013
My husband and I made this hotel our home away from home for that last several days due to our A/C at home being on the fritz in the middle of a heat wave! This hotel was great!! Lovely, brand new rooms in tasteful shades of restful gray tones - it was very relaxing and spotlessly clean!! Comfortable bed, extremely quiet. Nice front desk staff. And great desserts in the restaurant! We would stay again in a heart beat!!


So, a hearty thank you to all of our wonderful guests who go the extra mile to leave us a review. We just love hearing about everyone's experiences while in-town and on-property, so keep up the good work!

If you haven't yet left a review after staying with us, we sincerely encourage you to hop online, head over to TripAdvisor.com and let us know what you thought of your meal, your room, your omelet, your whole experience!




Sunday, February 17, 2013

Embassy Suites St. Paul - Downtown on Trip Advisor

After a wonderful Valentine's weekend, we always have to check on how we're doing. How better than with online reviews? We just love the candidly honest feedback we're able to glean from TripAdvisor reviewers. It's a great way for us to measure customer satisfaction and work to make your guest experience one of utmost satisfaction. 

As for TripAdvisor, we thought we'd take the time to share some of the most recent reviews that were left for Cork's as well as the Embassy Suites St. Paul - Downtown, as a way of acknowledging and thanking guests for both their patronage as well as for taking the time to follow up with a recommendation for their fellow travelers. 

“Nice pub in a hotel”
Reviewed December 31, 2012 via mobile
My wife and I were staying at the Embassy suites and didn't feel like going out to eat. Was happy to see the Cork located in the lobby area. Not a huge menu. We had the special for Sat night. 2 really good prime rib steaks and a bottle of wine for 50$. Great service and really nice staff. Nice place.

“Great Bloody Mar bar on Sundays”
Reviewed November 14, 2012
Cork's is located inside of the Embassy Suites in St. Paul. They had a great Bloody Mary bar for $5 on Sunday. The bartender mixed the drink and then you got t select as many different add-ons (celery, olives, cheese cubes, pepperoni, carrot sticks) as you wanted. Was a great deal!

“Good burgers”
Reviewed November 14, 2012
Ate here while traveling on business and the food was good and served quickly. I had the butternut squash soup and a cheeseburger. Both were very good. Would recommend for a quick bite/pub atmosphere.

“Excellent choice and extremely convenient to downtown activities - clean, friendly and helpful.”
Reviewed February 10, 2013 NEW
I stay here quite often - only 2 blocks from my son's apartment..Rooms are clean and quiet - especially on the upper floors. Business center, fitness center, and pool are all well appointed . The breakfast to order (omelets, bacon, etc.) along with quick breakfast items - fruits, yogurts, cereals, and the evening reception are well done...

“Great value”
Reviewed February 10, 2013 NEW
We booked this hotel for one night in January so that we didn't have to drive home after attending The Beer Dabbler. We got an excellent rate from hotwire and the room surpassed our expectations. The lobby and service is welcoming. I also enjoyed the atrium with the ducks. The rooms are spacious though outdated. The hotel is centrally located and we had no problem walking to the St. Paul Farmer's Market which was the location of our event.

“Great Hotel”
Reviewed January 30, 2013
Good food, quiet nights, friendly staff. Loved the ducks in the lobby. Breakfast was excellent. Staff was super friendly. Room service was fast and friendly. Food wasn't to my liking but it was my fault for trying something different. Pancakes and eggs were delicious. Always fully stocked and quick.

“Fantastic Hotel”
Reviewed January 23, 2013 via mobile
Great hotel. We arrived just after midnight and were booked in a smoking room. They changed it without any hassle. The room was spacious, clean and free breakfast was great. The lobby was really neat, ponds with ducks and old brick interior. Heard they are remodeling in next month. Really cool building, too bad they are changing it. Highly recommended!


So, a hearty thank you to all of our wonderful guests who go the extra mile to leave us a review. We just love hearing about everyone's experiences while in-town and on-property, so keep up the good work!

If you haven't yet left a review after dining or staying with us, we sincerely encourage you to hop online, head over to TripAdvisor.com and let us know what you thought of your meal, your room, your omelet, your whole experience!